{"id":4230,"date":"2016-04-01T15:15:06","date_gmt":"2016-04-01T15:15:06","guid":{"rendered":"https:\/\/www.pax-travel.com\/en\/?page_id=4230"},"modified":"2017-04-05T21:05:21","modified_gmt":"2017-04-05T21:05:21","slug":"faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.pax-travel.com\/en\/faq-frequently-asked-questions\/","title":{"rendered":"FAQ &#8211; Frequently Asked Questions"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-fullwidth-1  fusion-parallax-none nonhundred-percent-fullwidth\" style=\"border-color:#eae9e9;border-bottom-width: 0px;border-top-width: 0px;border-bottom-style: solid;border-top-style: solid;padding-bottom:75px;padding-top:70px;padding-left:0px;padding-right:0px;background-color:rgba(255,255,255,0);\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-fullwidth-1 {\n                            padding-left: 0px !important;\n                            padding-right: 0px !important;\n                        }<\/style><div class=\"fusion-row\"><div class=\"fusion-one-half fusion-layout-column fusion-spacing-yes\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group\" id=\"accordion-4230-1\"><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-4230-1\" data-target=\"#5a4407c3cf5b62987\" href=\"#5a4407c3cf5b62987\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">What can I book?<\/div><\/a><\/h4><\/div><div id=\"5a4407c3cf5b62987\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">You can book everything you want,\u00a0 just call us or send us an E-mail and we will make the best offer according to your requests.<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-4230-1\" data-target=\"#9b3c3e55be7df6809\" href=\"#9b3c3e55be7df6809\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">How can I make a reservation?<\/div><\/a><\/h4><\/div><div id=\"9b3c3e55be7df6809\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">If you want to make a reservation, please fill out the information form on our web page, with your name, E- mail address and your message or just call us or send us an E-mail with your requests.<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-4230-1\" data-target=\"#062904b6efdb90f0e\" href=\"#062904b6efdb90f0e\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">What kind of information do I have to provide if I want to book a hotel?<\/div><\/a><\/h4><\/div><div id=\"062904b6efdb90f0e\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">You have to provide the date of your arrival \/ departure, number of persons, type of \u00a0room, service and additional requests if any.<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-4230-1\" data-target=\"#e5812f182a4c14b74\" href=\"#e5812f182a4c14b74\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">What is an option?<\/div><\/a><\/h4><\/div><div id=\"e5812f182a4c14b74\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">If you want to book a hotel but you are not sure about it, we will give you a date until you can change your reservation free of charge.<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-4230-1\" data-target=\"#bc4e845392245a6c2\" href=\"#bc4e845392245a6c2\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">Until when can I cancel my reservation without any fees ?<\/div><\/a><\/h4><\/div><div id=\"bc4e845392245a6c2\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">If you choose certain hotel , we will immediately send you the cancellation terms of mentioned hotel so \u00a0you will be informed when to cancel without penalties.<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-4230-1\" data-target=\"#a734df44f6b2e6e39\" href=\"#a734df44f6b2e6e39\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">How can I pay?<\/div><\/a><\/h4><\/div><div id=\"a734df44f6b2e6e39\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">You can pay with VISA, AMERICAN EXPRESS, MASTERCARD<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-4230-1\" data-target=\"#a81e261cc8834cfa8\" href=\"#a81e261cc8834cfa8\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">Do I have to pay in Advance?<\/div><\/a><\/h4><\/div><div id=\"a81e261cc8834cfa8\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">If you are an earlier booker\u00a0 you have to pay a deposit\u00a0 of 30% of your full amount \u00a0as a guarantee of your arrival.<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-4230-1\" data-target=\"#845e230900ffa5677\" href=\"#845e230900ffa5677\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">What types of documents are required to travel?<\/div><\/a><\/h4><\/div><div id=\"845e230900ffa5677\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">For international flights passport is needed, and a visa. So, please be advised to check if you need a visa for your destination. Our agents are not responsible for information regarding visa or passport requirements.<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-4230-1\" data-target=\"#f8a47d6b9d34ebdd2\" href=\"#f8a47d6b9d34ebdd2\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">Can I book a trip?<\/div><\/a><\/h4><\/div><div id=\"f8a47d6b9d34ebdd2\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">You can book any trip you want, just send us your destination, number of people , \u00a0type of \u00a0transport and service.<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-4230-1\" data-target=\"#377ad30513b87bc51\" href=\"#377ad30513b87bc51\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">Can I purchase insurance for my trip?<\/div><\/a><\/h4><\/div><div id=\"377ad30513b87bc51\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">Yes, you can. Contact us by E-mail or per phone and we will provide you travel insurance.<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-4230-1\" data-target=\"#c797495768dadd3a3\" href=\"#c797495768dadd3a3\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">Can I book an airline ticket?<\/div><\/a><\/h4><\/div><div id=\"c797495768dadd3a3\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">Yes, you can book airline ticket, just send us your destination, is it one way or return, number of your passport and service (type of luggage, special requests)<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-4230-1\" data-target=\"#78cbce250b5fc279c\" href=\"#78cbce250b5fc279c\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">How do I receive my ticket?<\/div><\/a><\/h4><\/div><div id=\"78cbce250b5fc279c\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">You will receive an E-mail with your reservation number as a proof that your ticket was issued. It doesn`t need to be presented on your check-in but it <em>\u00a0<\/em><em>is<\/em><em>\u00a0<\/em>recommended however that you take the e-ticket receipts with you on your trip as it serves as proof of your reservation in the event of a computer snafu or major electronic meltdown.<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-4230-1\" data-target=\"#25ea625ea89357c6c\" href=\"#25ea625ea89357c6c\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">What is an E-Ticket?<\/div><\/a><\/h4><\/div><div id=\"25ea625ea89357c6c\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">E-ticket is an electronic record of the traveler&#8217;s airline reservation, containing information such as the time, date and place of the flight, airport, seat assignment and travel class. At the gate, e-ticket passengers need only show a valid passport to claim their spot on the aircraft. Once the airline confirms the traveler&#8217;s information, it issues a boarding pass that the traveler uses to board the plane.<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep sep-none\" style=\"border-color:#e0dede;margin-left: auto;margin-right: auto;margin-top:;margin-bottom:20px;\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-one-half fusion-layout-column fusion-column-last fusion-spacing-yes\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper\"><h2>If you have additional questions, please contact us!<\/h2>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2783-o1\" lang=\"it-IT\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/4230#wpcf7-f2783-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2783\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2783-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p>Your Name (required)\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p>Your E-Mail (required)\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p>Subject\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n<\/p>\n<p>Your Message\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-686\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-686\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> I agree on giving my consent on personal data processing. Read our <a href=\"https:\/\/www.pax-travel.com\/en\/privacy-and-cookie-policy\/\">Privacy policy<\/a>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep sep-none\" style=\"border-color:#e0dede;margin-left: auto;margin-right: auto;margin-top:;margin-bottom:20px;\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\n<p><a href=\"\/\/www.pinterest.com\/pin\/create\/button\/\" data-pin-do=\"buttonBookmark\" data-pin-color=\"red\" data-pin-height=\"128\"><img src=\"\/\/assets.pinterest.com\/images\/pidgets\/pinit_fg_en_rect_red_28.png\" \/><\/a><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Frequently Asked Questions - Pax Travel - Medjugorje<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pax-travel.com\/faq-domande-frequenti\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Frequently Asked Questions - Pax Travel - Medjugorje\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pax-travel.com\/faq-domande-frequenti\/\" \/>\n<meta property=\"og:site_name\" content=\"Pax Travel - Medjugorje\" \/>\n<meta property=\"article:modified_time\" content=\"2017-04-05T21:05:21+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.pax-travel.com\/faq-domande-frequenti\/\",\"url\":\"https:\/\/www.pax-travel.com\/faq-domande-frequenti\/\",\"name\":\"FAQ - Frequently Asked Questions - Pax Travel - Medjugorje\",\"isPartOf\":{\"@id\":\"https:\/\/www.pax-travel.com\/#website\"},\"datePublished\":\"2016-04-01T15:15:06+00:00\",\"dateModified\":\"2017-04-05T21:05:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.pax-travel.com\/faq-domande-frequenti\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.pax-travel.com\/faq-domande-frequenti\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.pax-travel.com\/faq-domande-frequenti\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.pax-travel.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ &#8211; 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